Monday, August 5, 2013

Unexpected error when deactivating a contact in CRM 2011

Solution
Run this SQL script on your CRM server:
Update AccountBase set Merged = 0 where Merged is Null
Update ContactBase set Merged = 0 where Merged is Null 
 
 
 
 
 
 
Reference
http://social.microsoft.com/Forums/en-US/aa70fc81-c9a7-4879-91f6-896481ae6450/unexpected-error-trying-to-deactivate-accounts-in-crm-2011  

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