Thursday, February 9, 2012

Active Directory operation failed, "insufficient access" Lync server 2010 control panel

You get this error because the target user is part of the Domain Admins group.

Solution
1. Open Lync  Server Management Shell (Start->All Programs->Microsoft Lync Server 2010->Lync Server Management Shell)

2. (EXAMPLE): Type enable-csuser -identity "FirstName LastName" -SipAddressType EmailAddress -SipDomain contoso.net -RegistrarPool frontend.contoso.net

This would enable the user named FirstName LastName, generate user's SIP URI with user's email address, use the contoso.net SIP Domain, and add them to the Front-End pool with FQDN called frontend.contoso.net

References
1. http://support.microsoft.com/kb/2466000
2. http://social.technet.microsoft.com/Forums/en-US/ocsmanagement/thread/66c30b1b-7a94-43b9-8c53-6e12fcbf9109

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