Wednesday, August 18, 2010

InstallShield error: fatal error -1014: Cannot rename directory to \folder.Bak

I ran into this problem when I was debugging and accidentally left a "pause" at the end of a batch file that was run at the end of installation, which I made execute silently. Thus you see the problem, it was waiting for the user to end the execution by pressing a button, which could not be done since it was not visible.

Solution:
1. The current InstallShield owner's KB article is here (new window).
2. None of their proposed solutions helped, so I figured the installer was still running but I couldn't find it in the process list. So what fixed it was restarting my computer.
3. A less "hammer to kill an ant" approach is to download and use the MSI clean up utility, found here (new window).

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