Sunday, July 19, 2009

How to speed up CRM for Outlook

Most of my coworkers use the CRM for Outlook client, which basically integrates CRM and Outlook, allowing you to attach emails to entities (i.e. Cases, Accounts) in CRM without having to use CRM itself.

A major problem they were having is that using CRM for Outlook caused their Outlook's performance to decrease. Well here are methods i found that actually helped to increase the speed issues...Good luck!

. Close Outlook
2. Go to:
If XP: C:\Documents and Settings\\Application Data\Microsoft\Outlook
If Vista: C:\\AppData\Roaming\Microsoft\Outlook
Note: These may be hidden so go to any folder and select Tools > Folders Options > View. Check "Show hidden files and folders".
3. Rename outcmd.dat to outcmd.dat.old, and the same thing for outlprnt. (outlprnt may be missing)
4. Start->Run
5. Type regsvr32 OLE32.DLL, hit OK
6. Type regsvr32 INETCOMM.DLL, hit OK
7. Restart Outlook

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